InDro’s Kate Klassen gives briefing to lawyers on drones and AAM

InDro’s Kate Klassen gives briefing to lawyers on drones and AAM

Feb 13, 2024 | Drone News, Industry News, Kate Klassen, Scott Simmie

By Scott Simmie

 

Want a quick overview on drones? One with a specific emphasis on the state of Canadian regulations and where things are headed – including Advanced Aerial Mobility?

Well, the bad news is that you missed an excellent presentation by InDro’s Kate Klassen February 7th. Klassen was invited by the Canadian Bar Association, BC Branch (CBABC), to present on precisely that topic. The event was a meeting for the CBABC Air Law Section and was titled: Drones, Robotics and Advanced Air Mobility Confirmation. CBABC Members gathered in Vancouver, and broadcast the meeting live to an online audience.

The good news? We watched it. And, because Klassen works for InDro Robotics, she kindly passed along the deck used in the presentation. By simply reading this story, you’ll get the high-level low-down on the following topics:

A BIG TOPIC

 

That’s a lot of information to go through, but Klassen is a pro. Plus, we’re not going to dive into absolutely everything she talked about – just the highlights for a busy person like you.

Kate Klassen was one of those people who could see the potential of drones quite early. That’s not surprising, given that she was already a professional in traditional aviation. She’s a Flight Instructor and commercial pilot with ratings for multi-engine aircraft, as well as flying by instruments only (IFR) and at night.

That’s a lot of experience, and her expertise is widely recognised in the aviation and drone worlds. In fact, Klassen has has been consistently active in the sector-at-large: She’s been on the Board of Directors of the Aerial Evolution Society of Canada (formerly Unmanned Systems Canada) since 2018. She’s also served as co-chair of Transport Canada’s Drone Advisory Committee, also known as CanaDAC, as well as with COPA (Canadian Owners and Pilots Association).

“I got into drones about 10 years ago, and it was a pretty traditional route into drones,” she said. “At the time, you were either a really excited hobbyist, you came from (a sector) like defense, or you were working in traditional aviation and then made the jump over to the ‘unmanned’ – that’s what we called it at the time – side. 

“I like to joke that everything that I’ve flown has been unmanned,” she quipped.

She also promised “There are some really exciting things on the horizon for the drone industry.”

And when it comes to that…she’s definitely not joking.

Below: Kate, just after completing her seminar

 

THE BASICS

 

Klassen quickly jumped into the current regulatory space, outlining the existing rules in Canada. She explained that regulations covering Remotely Piloted Aircraft Systems (RPAS, or drones) are covered in legislation under Part IX of the Canadian Aviation Regulations.

“It’s really regulating three things: The pilot, the product and the procedures,” she explained, adding “Drones are regulated based on risk…it’s the weight of the drone and where you intend to operate it.”

There are currently three classes of drones: Those weighing 249 grams and less (micro-drones), those from 250 grams to 25 kilograms (small drones), and 25.1 kg to 150kg (medium).

Under current regulations, a Transport Canada-issued RPAS Certificate (an operator’s license for drones) is not required if you’re flying a micro-drone. They can be flown over people and even in dense urban settings (pending local bylaws) – providing you use common sense.

“So really there’s only a few rules for micro-drones. There’s the Part VI regulations that apply to all aircraft that say ‘don’t fly in restricted areas like over forest fires’. And then in Part IX there’s only one regulation, and it’s the ‘don’t be an idiot rule’. Don’t be wreckless or cause a hazard to other airspace users or people below you. And those are really the only rules that apply.”

Operating anything 250 grams or heavier requires either a Basic or Advanced Certificate from Transport Canada. A Basic certificate allows you to fly in uncontrolled (Class G) airspace up to 400′ above ground level (with some restrictions that keep you a safe distance from people on the ground). An Advanced Certificate permits flights to the same altitude in controlled airspace – where aircraft are subject to NAV Canada’s Air Traffic Control system – albeit with fewer restrictions. For example, you can fly closer to people.

Under current regulations (subject to change in the not-so-distant future), special permission from Transport Canada is required if you want to fly your drone Beyond Visual Line of Sight (BVLOS, or farther than you can see it with the naked eye), or if you are flying a drone weighing more than 25 kilograms. If you’re flying anything heavier than a micro-drone in controlled airspace, you also need to notify and receive the green light from NAV Canada, which is a snap with the NAVDrone app.

There’s more, of course. If you’re interested in learning the rules in greater depth, we recommend you take a read of RPAS 101, created by the Aerial Evolution Association of Canada in conjunction with Transport Canada. Klassen was one of the key contributors to the document, which you can find (in both official languages) here.

Below: Kate Klassen, in her element.

 

TRENDS

 

Remember those micro-drones? They’ve become not only exceedingly popular, but also increasingly powerful. With extended flight times, high resolution cameras – and the ability to fly pretty much anywhere, including dense urban environments without additional permissions – Klassen says they’ve rapidly become an unexpectedly important part of the drone sector.

She specifically pointed to how a company called Spexi Geospatial is leveraging this technology – along with the ability for pilots to fly without a Transport Canada RPAS Certificate – with a specialized software platform. The Spexi software allows pilots to fly pre-programmed flights that capture imagery at scale. The software carries out the flight, including capturing photos at precise intervals so they can be stitched together into a hexagonal ‘Spexigon’. This ability to capture imagery at scale has already been used to create orthomosaics of entire cities in just days. Depending on the mission, pilots who complete certain missions can be paid cash or points (which act as credits for their own Spexi missions) – with potential plans for crypto tokens down the road. In fact, Spexi just announced plans for what it believes is the largest ever drone imagery capture attempted (details here).

“They’re kind of maximising this regulatory structure, the ability to operate micro-drones in environments that would be a lot more challenging if the aircraft were heavier,” explained Klassen.  “Someone can take an $800 drone and turn it into a business.”

 

AI AND MACHINE VISION

 

With the growth of powerful software, including AI and Machine Vision libraries (where objects can be detected, identified and classified), Klassen said drones have been finding new use-cases. For example, a drone can be sent on a mission where it’s looking for change detection in infrastructure. Do these power line insulators look the same as they did on the last flight? Is there corrosion or cracks in critical infrastructure like bridges? Are any of those bolts sheared or damaged? Is that component too hot?

Drones with the right software and sensors can now detect such anomalies automatically. They can even forecast routes that a missing person is most likely to have taken during Search and Rescue missions based on last known location, heat signatures, path detection, etc. There’s also the business of building inspection, where a drone can automatically detect everything from poor insulation to missing shingles or other damage. There are even specialized drones equipped with sensors for Non-Destructive Testing, where a probe is physically applied to a surface during flight to detect for rust, paint thickness, weld integrity – and more.

So as AI has increasingly been applied to drones, their capabilities and utility have greatly expanded. They’ve also made the job simpler.

“So erecting scaffolding and shutting down sidewalks and preventing work from happening while the inspection’s taking place – you can cut down on a bunch of expenses that way as well,” she says.

 

MULTI-STAGE ROBOTICS

 

This is where ground robots and aerial robots work in concert. And it’s one of the coming trends identified by Klassen.

“This is where you see ground robots and aerial robots working together to achieve different tasks. You can even have a drone…moving through a warehouse scanning tags and giving you live inventory management of that warehouse, which is a job that it turns out humans really hate to do,” she said.

“So it’s a great way to increase the retention of employees they want to keep, and give those dull, dirty, dangerous jobs to a robot.”

Below: Ground robots, like the InDro Robotics Sentinel, can work in conjunction with drones as a force multiplier

THE FUTURE

 

The ability to routinely fly Beyond Visual Line of Sight without the need for a Special Flight Operations Certificate from Transport Canada is something the industry has been focussed on for years. Such flights (and there are many carried out with SFOCs currently), permit drones to take on long-range tasks like delivery, inspection of railroads and pipelines – and much more. There’s great demand for such services, but the SFOC process slows things down.

Transport Canada understands this. But, as the federal regulator, it’s rightfully concerned about avoiding conflict with traditional aircraft, as well as people and property on the ground. But newer technology, including specialized Detect-and-Avoid sensors and software (along with parachutes), is paving the way for such flights to become routine.

In fact, Transport Canada is looking at revising Part IX of CARs in 2025 to permit many BVLOS flights without the need for an SFOC. There will also be provisions for drones up to 150 kilograms, meaning significant cargo could be delivered.

“I think it will be a while before you get your pizza delivered or Amazon deliveries via drone,” she says. “But routine BVLOS will be included in a regulatory package that we’re anticipating in 2025.”

 

AAM

 

Another big piece of the future of aviation – globally – is the coming world of Advanced Air Mobility, or AAM. This is where transformative and largely carbon-neutral aircraft will be capable of shuttling people or cargo between locations that have until now been poorly served (or not served at all) by traditional aviation. For example, there are remote communities that do not currently have airports because the economic model just isn’t there. AAM could change that; the goal is for such services to be accessible and affordable – and the vast majority of these aircraft won’t require runways or the other infrastructure (fuel depots, control towers) typical of small airports.

Perhaps the most well-known coming application is that of an air taxi – a Vertical Takeoff and Landing (VTOL) aircraft that can transport people (or equivalent cargo). Such aircraft (many are currently in development and testing) would transit between Vertiports, small pads that will start appearing in major cities and nearby regions in the years to come. Though the regulations have not yet been ironed out, it’s anticipated (and the US Federal Aviation Administration is planning for) such vehicles to fly within specific corridors that keep them safely separated from the routes of traditional aircraft (including helicopters). Initial flights will be carried out by a human pilot actively piloting onboard (Human In the Loop), followed by a human pilot monitoring the flight onboard (Human On the Loop). Eventually, it’s anticipated that these aircraft will be fully autonomous (Human Out of the Loop), with a person simply monitoring the flight – still with the ability to intervene should a problem arise – from the ground.

In fact, we wrote recently that BC’s Helijet has placed the first orders for some of these aircraft – a signal that we are definitely on the cusp of this future. So remember that AAM acronym; it’s coming.

“This is a huge term…and it’s going to be very much the future of aviation,” said Klassen.

Below: The ALIA 250 eVTOL (electric Vertical Takeoff and Landing) aircraft, manufactured by US-based BETA Technologies, has been ordered by Helijet International. The vehicle transitions to forward, fixed-wing flight for greater efficiency once a sufficient altitude has been reached

BETA ALIA Helijet

THE PRESENT

 

We should mention that AAM is not solely about these larger aircraft; drones will be part of the AAM world, with a high degree of automation coordinating flights between these various automated aircraft.

In the meantime, the drone sector continues to grow, with many successful businesses across the country – ranging from large service providers like InDro Robotics right through to smaller one- and two-person operations. There are plenty of opportunities, with proper training and even a small investment, to start a company.

And that’s where FLYY comes in. Though Klassen only mentioned it in passing, she runs a successful online training operation that takes potential pilots with zero or minimal background with drones or aviation through all of the knowledge requirements to obtain their Basic or Advanced RPAS Certificate (including arranging the Flight Review required by Transport Canada to obtain that Advanced certification). We’ve previously written about this program here.

Klassen is the instructor of the course, which is arranged in logical, bite-sized steps (interspersed with her trademark humour) to keep aspiring pilots engaged. Klassen is passionate about sharing her expertise, and it shows in these courses. If you’d like to take the next step, you can check out her many course offerings here.

There are plenty of online offerings out there. But there’s only one we’re aware of where the person behind it has trained more than 10,000 drone pilots in Canada. Though Klassen doesn’t like to promote herself, we can state with authority that she is immensely respected in the field – both by professional drone operators and by the many people who’s worked with at Transport Canada.

“Our zero to hero package is $599 and includes both ground school, prep for your Flight Review, and the Flight Review itself. A DJI Mini 3 Fly More combo is like $850,” she said.

In other words, it won’t break the bank to gain the right knowledge and get flying. Plus, Klassen is currently working on Micro-Credential courses for students to pick up skills using specialised sensors and data analysis – the kind of skills that can land a job, but are difficult to obtain without one.

Below: Kate Klassen in a screengrab from her FLYY course

Kate Klassen Drone Training

INDRO’S TAKE

 

Kate Klassen is the Training and Regulatory Specialist at InDro Robotics. So you’d expect we’d have good things to say about her. The reality is, we’d have good things to say about her regardless of where she worked. She is a the very definition of a subject matter expert, and she loves nothing more than sharing her knowledge and helping to shape the future of aviation in Canada. (Well, that’s not quite true: She has two young children and a husband who collectively make aviation and drones her second love.)

“As expected, Kate covered a lot of ground in her presentation – and did a fantastic job of providing a clear look at the state of the industry, along with where it’s headed,” says InDro Robotics CEO Philip Reece.

“Klassen is a true professional in every sense of the word. We feel fortunate that she’s on Team InDro, where her vast regulatory knowledge of both traditional aviation and drones is immensely helpful both to our team – and the drone sector at large.”

If you’d like to download Kate’s presentation, you can do so here. And if you’re an educational institute, or a business considering training with multiple students, Klassen is always happy to discuss a break on price. You can contact her directly here.

InDro Forge prepped for next-phase expansion

InDro Forge prepped for next-phase expansion

Feb 8, 2024 | InDro Forge, InDro Solutions, Industry News, Scott Simmie

By Scott Simmie

 

Have an idea for a prototype? InDro Forge has got you covered.

The company can take a napkin sketch, turn it into a full-fledged design – and then produce a single prototype or limited manufacturing run.

But the Ottawa-based facility, equipped with multiple machines for additive and subtractive manufacturing and an A-level team of engineers and support staff, is now capable of much, much more.

If you happened to miss this story, here’s the headline: Back in September, InDro Robotics took over operations of what was known as the Bayview Yards Prototyping Lab. Previously run by Invest Ottawa, InDro could see the synergy of running this in conjunction with its R&D headquarters (based at Ottawa’s Area X.O).

But the acquisition has involved much more than a name change. Under the guidance of Stacey Connors (Head of Strategic Innovations) and Joel Koscielski (Senior Manager, Design and Fabrication), a longer-term plan for growth quickly began to form. Soon, there were new hires in engineering and sales. There was a comprehensive review of the existing market to identify gaps.

And, ultimately, a new roadmap for the future. Though prototypes will still be an important part of the core business operation, InDro Forge now has the expertise and capacity to be of service to companies with products anywhere along the Technology Level Readiness (TLR) scale.

“I was initially excited about the synergies with robotics,” says Luke Corbeth, Head of R&D Sales with InDro Robotics.

“But after seeing the all-star cast, I’m also excited for its potential as a standalone alongside InDro Robotics. There are so many other industries we can touch. I feel so confident, talking to anyone and knowing that wherever they are in their journey we’re going to be able to help. I know we can take it on – and that’s super exciting.”

It is. Now, let’s find out why – and how.

Below: The water jet table at InDro Forge. Using a fine slurry under immensely high pressure, it can slice through steel up to 2″ thick

Advanced Manufacturing

NEW STAFF

 

It was clear at the outset that InDro Forge would be able to tap into the expertise of InDro engineers who work at the Area X.O site. But it was equally clear that InDro Forge would also benefit from additional full-time engineers at its own location.

We were fortunate in finding Matthieu Tanguay, a Mechatronics Engineer with a deep background in robotics, along with experience in forestry and oceanography. Tanguay also worked for four years with another Canadian robotics leader, Clearpath. He helped design, validate and deliver multiple different robots to clients during that period (including a robot custom-built for Antarctica).

“I’ve always described myself as a ‘Jack of all trades'” he says. “I’ve always been a curious person with a wide variety of interests. At InDro Forge I think I will be able to tap in these skillsets acquired through the years to help InDro Forge push through to another level.”

Stephan Tzolov was eager to make the jump from Area X.O to join the growing team at InDro Forge. Tzolov has a degree in Industrial Design – and design is integral to the InDro Forge process. Tzolov also loves learning new skills, and saw a perfect fit with InDro Forge.

“I made the jump to InDro Forge when I wrapped up a large, long-term project,” says Tzolov. “Timing worked out perfectly in that we had just announced the new expansion into Forge and the cool new opportunities for a dedicated mechanical engineering/design team. With the new skills and technical know-how I’d acquired via that large project, I decided to push my abilities even further by helping build up the team.”

Tzolov already had experience with a range of production tools. For the past few months, he has immersed himself in learning new ones.

“There were already quite a few machines and tools I’d familiarized myself with via my university education. However, in recent months it’s been quite the deep dive on these machines and processes – including operating the waterjet cutter and CNC.”

Below: Stephan at the controls of the waterjet cutter

 

THE PATH TO PRODUCTION

 

Prior to becoming InDro Forge, the lab specialised in designing and producing prototypes. And while that will still be part of its business model, the company is positioning itself to take on clients with products that are anywhere along the TRL scale. Perhaps you’ve already got a prototype – but it doesn’t have quite the look and feel desired. Maybe you have a functioning product that has some bugs. Or perhaps you’re looking for a polished, finished product that can be shown to your own clients or displayed at a conference. InDro Forge does it all.

“Our initial conversations with industry partners have helped us identify, these are the things that matter,” explains Connors. “We can help customers wherever they are on the TRL.” Offerings include:

  • Design
  • Production
  • Builds
  • Prototypes
  • Testing/validation
  • Engineering

Whether it’s a new client, a new concept – or a completely new application – InDro Forge can shape the path to a finished product. And while there are other companies out there (and some doing very good work), we believe that the synergy of InDro Forge’s leadership and staff – combined with the R&D expertise of InDro Robotics and our state-of-the-art production tools – sets us apart.

“We are leading with technical expertise – that’s our strongest differentiator,” says Stacey Connors. “We work closely with clients – with recommendations, collaboration and consultation – every step of the way. And we really have a wide array of equipment.”

Below: How the relationship between InDro Forge and InDro Robotics works for clients

Prototyping Lab Canada
Rapid Prototyping Canada

NEW SUPPORT

 

Companies need clients. And clients need knowledgeable staff who truly understand their needs – people who understand both the technical requirements and the customer journey. InDro Forge is fortunate to have newly hired Account Executive Callum Cameron. With a Bachelor of Commerce degree from the University of Ottawa – and a passion for understanding the technical side of things – Callum isn’t simply after sales. He is dedicated to helping customers find the precise solution to their needs, along with keeping them in the loop throughout the process.

“InDro Forge provides clients with end-to-end prototyping services that can turn any idea into a ready-for-market product,” he says. “Our services help businesses of all sizes accelerate their time to market and pathway to profitable growth.”

As part of getting settled into the role, Callum researched other companies offering similar services, drilling right down to the capabilities and machines at those facilities. And he’s reached some conclusions.

“InDro Forge offers a range of specialized services that competitors simply can’t replicate. We have the technical expertise and a state-of-the-art facility that allows clients to choose different levels of involvement along their prototyping journey. Furthermore, our team has years of experience in every phase of rapid prototyping, which allows us to guide our clients in the right direction every step of the way.”

 

INVESTMENT

 

In the transition to InDro Forge, great emphasis was put on identifying areas – and hires – that would allow for greater capacity going forward. Senior Manager of Design and Fabrication Joel Koscielski, who was previously with the Bayview Yards Prototyping Lab, sees that as a significant step forward.

“InDro made an immediate investment in building the Forge team by adding new capacity. We now have an Applications Engineer to help clients develop a solution tailored to their needs, plus a Mechatronics Engineer to bring a greater technical expertise in the integration of mechanical, electrical and code into a single solution.”

The other significant difference is the new ability to tap into the broad expertise of the InDro Robotics engineering team, based at Area X.O.

“The InDro Robotics engineers being included in design reviews or in a design consulting capacity during projects ensures higher quality output from Forge – and the opportunity for more creativity in solutions.  The InDro team also has a large number of industry contacts including trusted suppliers and partners which pre-date the InDro Forge. These contacts have served to bolster the list of partner companies which Forge draws from to deliver great prototypes when the needs exceed our in-house capacity or current equipment capabilities.”

In addition, the InDro Forge team all share a trait that’s reflected in their work ethic, and ultimately the finished product: Passion.

“The best part of starting a project from scratch is being able to breathe life into something that was originally just an idea, maybe just a sketch on a piece of paper,” says Stephan Tzolov.

“Taking that spark of innovation from an idea to reality never gets old. So, I’d say those beginning steps of concept development and iterative design are the most rewarding.”

 

Below: InDro Forge’s new Mechatronics Engineer, Matthieu Tanguay

INDRO’S TAKE

 

We obviously felt there was a synergy in developing InDro Forge. And while the Bayview Yards Prototyping Lab was known for its excellent work, we wanted to both expand in-house capabilities and leverage the expertise of our Area X.O engineering team. The result, we believe, is a solution we intend on refining until it is unrivalled in the country.

“Expanding the core team at InDro Forge, and creating a roadmap under the guidace of Stacey Connors, was the first step,” says InDro Robotics CEO Philip Reece.

“We now have outstanding in-house capabilities, with more hires to come. That, in combination with the ability to tap additional expertise from our Area X.O team, positions InDro Forge for a truly exciting path forward – both for InDro Robotics and for InDro Forge clients.”

Interested in learning more? Feel free to contact Account Executive Callum Cameron here.

QUEBEC’S HAPLY ROBOTICS MAKES THE VIRTUAL FEEL REAL

QUEBEC’S HAPLY ROBOTICS MAKES THE VIRTUAL FEEL REAL

Jan 31, 2024 | Industry News, Innovation, Robotics, Scott Simmie

By Scott Simmie

 

Odds are you’ve heard of remote surgery by now.

That’s where a surgeon, looking at screens that provide incredibly detailed 3D video in realtime, conducts the operation using a controller for each hand. The inputs on those controllers are translated into scaled-down movement of robotic arms fitted with the appropriate medical devices. The robotic arms are capable of moving a precise fraction of the distance of the operators’ hands. As a result, these systems allow for far greater control, particularly during really fine or delicate procedures. 

The surgeon might be at a console in the operating theatre where the patient is. Or they could be operating on someone remotely. You could have a specialist in Montreal perform an operation on someone elsewhere in the world – providing you’ve got a speedy data connection.

The video below does a really good job of explaining how one of the best-known systems works. 

 

THE IMPORTANCE OF FEEL

 

Conducting standard surgery (or a variety of other tasks) without robots involves constant tactile feedback.  If a doctor is moving an instrument through tissue – or even probing inside an ear – they can feel what’s going on. Think of cutting a piece of fruit; you adjust the pressure on the knife depending on how easy the fruit is to slice. When you put a spoon into a bowl of jello, that constant feedback from the utensil helps inform how hard or soft you need to push.

This tactile feedback is very much a part of our everyday lives – whether it’s brushing your teeth or realising there’s a knot in your hair while combing it. Even when you scratch an itch, you’re making use of this feedback to determine the appropriate pressure and movements (though you have the additional data reaching your brain from the spot being scratched).

But how do you train someone to perform delicate operations like surgery – even bomb defusal – via robotics? How do you give them an accurate, tactile feel for what’s happening at the business end? How much pressure is required to snip a wire, or to stitch up a surgical opening?

That’s where a company from Quebec called Haply Robotics comes in.

“Haply Robotics builds force-feedback haptic controllers that are used to add the sense of touch to VR experiences, and to robotic control,” explains Product Manager Jessica Henry. “That means that our controller sits on the human interface side and lets the human actually use their hand to do a task that is conveyed to a robot that’s performing that task.”

We met some of the Haply Robotics team during the fall at the IROS 2023 conference in Detroit. We had an opportunity for a hands-on experience, and were impressed.

 

INVERSE3

 

That’s the name of Haply’s core product.

“The Inverse3 is the only haptic interface on the market that has been specially designed to be compact, lightweight, and completely portable,” says the company’s website. “Wireless tool tracking enables you to move freely through virtual environments, while our quick tool change mechanism allows you to easily connect and swap VR controllers, replica instruments, and other tools to leverage the Inverse3’s unmatched power and precision for next-generation force-feedback control.

“The Inverse3 replicates tactile sensory input required for simulating technical tasks. It can precisely emulate complex sensations like cutting into tissue or drilling into bone – empowering students, surgeons, and other healthcare professionals to hone and perfect medical interventions before ever performing them in the clinical environment.”

Haply Robotics has produced an excellent video that gives you both a look at the product – and how it works:

 

WHAT DOES IT FEEL LIKE?

 

While at IROS, we had a chance to put our hands on the Inverse3.

In one of the simulations (which you’ll see shortly), the objective was to push a small sphere through a virtual gelatin-like substance. As you start pushing the ball against that barrier, you begin to feel resistance through the handle of the Inverse3. Using force-feedback, you continue to push and feel that resistance increase. Finally, when you’ve hit precisely the correct amount of pressure, the ball passes through the gelatin. The sensation, which included a satisfying, almost liquid ‘pop’ as the ball passed through, was amazing. It felt exactly like you would have anticipated it would feel with a real-world object.

“Touch adds a more information as opposed to just having the visual information,” explains Henry. “You also have the tactile information, so you have a rich amount of information for your brain to make a decision. You can even introduce different haptic boundaries so you can use things like AI in order to add some kind of safety measure. If the AI can say ‘don’t go there’ – it can force your hand out of the boundary with haptic cues. So it’s not just visual, it’s not just audio.”

 

SIMULATION, TRAINING…AND MORE

 

The Inverse3 is already in use for simulation training in the medical industry. In fact, many existing devices for robotic surgery do not have haptics – and there’s clearly a demand.

“Robotic surgical consoles don’t use haptics yet, and we’re hearing that surgeons are asking for that to be added because it’s missing that sense,” says Henry. “A mistake they can make is to push an instrument too far in because it’s just visual. If you had haptics on your handles, you would intuitively know to pull back.”

Remember how we tried pushing a virtual object through a gel-like substance? You’ll see that in this video around the :24 mark:

THE HAPLY STORY

 

Well, it’s not the entire Haply Robotics story, but here it is in a nutshell.

The idea for the product – for the need for such a product – first surfaced in 2016. The three co-founders were working on haptic devices at Canada’s National Research Council. Existing devices then were large and tended to not have the greatest user experience. They saw an opportunity to create something better. The company has been in business since 2018 – with these three at the helm:

  • Colin Gallacher (MEng, MSc, President)
  • Steve Ding (MEng, Electrical lead)
  • Felix Desourdy (BEng, Mechanical lead)

The trio put their heads together and – a lot of R&D later – produced the Inverse3.

The company manufactures the physical product, which contains three motors to provide haptic feedback. Haply Robotics also makes an API, but the coding for the simulations comes from outside partners. Fundamental VR, for example, is a company devoted to developing virtual training simulations for everything from opthamology to endovascular procedures. It coded that gelatin simulation.

“Studies confirm that VR significantly improves the effectiveness of medical education programs. Adding real haptics increases accuracy and delivers full skills transfer,” says the Fundamental VR website. In fact, it cites research showing a 44 per cent improvement in surgical accuracy when haptics are part of the VR experience.

“In the training space, when you’re using it for simulation, a surgeon’s work is very tactile and dexterous,” says Haply’s Jessica Henry. “We enable them to train using those instruments with the proper weights, the proper forces, that they’d encounter in surgery as opposed to textbooks or cadavers. It’s a more enriched way of interacting.”

And it really, really feels real.

Below: Haply’s Jessica Henry manipulates the Inverse3

 

 

Haply Robotics Jessica

INDRO’S TAKE

 

It’s always great discovering another new company in the robotics field, particularly one with an innovative solution like the Inverse3. It’s also great when these companies are Canadian.

“Haply Robotics has identified a clear void in the marketplace and created a solution,” says Indro Robotics CEO Philip Reece. “With the growth in remote robotics – not just surgery – I can see a wide range of use-cases for the Inverse3. Congratulations to the Haply team on being ahead of the curve.”

For more info on the product, check out the Haply Robotics website.

Robots on earth help prepare for research on the moon

Robots on earth help prepare for research on the moon

Jan 29, 2024 | Industry News, Robots, Scott Simmie, Success Stories, Uncategorized

By Scott Simmie

 

What could small robots on earth have to do with exploration on the moon?

Quite a lot, as it turns out. Professors and engineering students at Polytechnique Montréal have been busy writing algorithms and running experiments with robots and drones with one goal in mind: To enable them to explore unfamiliar and even hostile surroundings far beyond the reach of GPS or other forms of precision location technology.

“What we want to do is to explore environments including caves and surfaces on other planets or satellites using robotics,” explains Dr. Giovanni Beltrame (Ph.D.), a full professor at Polytechnique’s Departments of Computer Engineering and Software Engineering.

Before we get to the how, let’s address the why.

“Caves and lava tubes can be ideal places for settlement: They can be sealed and provide radiation shielding. There’s also a chance of finding water ice in them,” says Dr. Beltrame.

Of course, it’s also less risky – and less expensive – to send robots to other planets and moons rather than human beings. They don’t require life support, don’t get tired (with the exception of having to recharge), and they can gather and process data quickly.

Just think of all the data that’s been acquired on Mars by the twin Rovers and the Mars helicopter.

Below: A selfie taken by NASA’s Perseverance rover November 1, 2023, during the the 960th Martian day of its mission. The rover was built with a focus on astrobiology, searching for signs of ancient microbial life on the red planet. Image courtesy of NASA.

Mars rover Perseverance

PREPARE ON EARTH, DEPLOY IN SPACE

 

It’s a pretty ambitious vision. But for Beltrame and his team, it’s also very real. And it requires a lot of work and research here on earth.

“So to get there (space) and do this with multiple robots, we’ve developed all sorts of technologies – navigation, perception, communication, coordination between the robots, and human-robot interfaces,” he says.

“We’re doing all these things, because our goal is to use a swarm of robots to do planetary exploration. There’s more, but that’s it in a nutshell.”

When you go to the moon, there’s no equivalent of GPS. And environments like caves can be really tricky – both in terms of robots understanding where they are, and also communicating with other robots beyond line of sight.

With the right technologies and algorithms, that communication is possible. And much of Beltrame’s research has involved testing this on earth. In particular, he’s focusing on how groups of robots could take on such tasks collaboratively.

“So our primary activities focus on swarm robotics,” he says.

Generally that starts with simulation models. But there are limits to simulations – and real-world testing is a big part of what’s going on at Polytechnique.

“So we do have this deployment philosophy that we try our technologies in simulation, but then we want to go to deploying robots. You can have the best simulation in the world, but there’s still a reality gap and it’s very extremely important to try things on the real robots,” he says.

“We have a saying in the lab, which is: ‘Everything works in simulation’. You can always make your algorithm work in simulation, and then you get out in the field and things go wrong. So one thing we do in the lab is we always do the full stack. That’s why we need to have real robots. And we don’t only do experiments with real robots in the lab, we do them in the field.”

MIST

 

The lab he’s referring to is known as Polytechnique’s MIST, which stands for Making Innovative Space Technology. Dr. Beltrame is the director of the lab, which focuses on computer engineering targeted towards space technologies. In addition to the researchers, the lab is home to a *lot* of robots. There are big ones, small ones, wheeled ones, flying ones (drones) – literally “hundreds” of robots at the lab.

But as Dr. Beltrame emphasised, proving that something will truly work requires testing in environments that are similar to what might be found on the moon or elsewhere. Locations where he’s carried out fieldwork include:

  • Lava Beds National Monument in California (with NASA JPL)
  • The Kentucky mega-cave with the CoSTAR team
  • Tequixtepec in Mexico with SpéléoQuébec

Just check out the images below of field work, courtesy of Dr. Beltrame:

Tight spaces

ESA photo

Cave drone

In the field

ESA photo

THE INDRO CONNECTION

 

Some of the robots used in the MIST lab – and perhaps eventually on the moon – arrived via InDro Robotics, a North American distributor for AgileX. In fact, Polytechnique has purchased a number of AgileX products, including platforms that InDro has modified to help speed the R&D process. These include:

  • 24 LIMOs and simulation table
  • AgileX Scout Mini
  • AgileX Scout 2.0
  • Two AgileX Bunker Mini platforms, with custom builds by InDro

We’ve written about the LIMO before – a small, affordable and versatile robot capable of perceiving its environment and even Simultaneous Localization and Mapping out of the box. It’s also an ideal size, particuarly when doing multi-agent/swarm robotics, for use in the lab. (You’d run out of space pretty fast with something much larger).

“The LIMOs are a very good platform for Simultaneous Localization and Mapping  – and perception in general,” says Beltrame.

He says they’re a good choice “because they have a 3D camera, they’re lighter, agile, and are sufficiently low in cost. So we can use them in large numbers. Another good thing about the LIMOs is that once you have a lot of similar robots that are reasonably agile, you can actually make a full deployment of software (across all robots).”

That makes them an ideal platform for multi-agent research and development.

“For example, we developed this tool called Swarm SLAM where many robots collaborate to have a better perception of the environment. We’re currently testing it with the full fleet of LIMOs. That’s something we would have believed impossible with larger robots for logistical reasons.”

Though the focus is firmly on space, the Polytechnique Montréal research has applications on earth. Swarms of robots could aid in disaster response, Search & Rescue, and more.

 

FAVOURITE ROBOT

 

The LIMO isn’t the only AgileX product in Polytechnique’s stable. And while Beltram likes all of them, he has a soft spot for one in particular.

“I would say that my favorite robot is the Scout Mini,” he says. “It’s fast, it’s agile and the control is extremely precise.”

In fact, Beltrame often takes the Scout Mini with him when doing school presentations. It’s small enough to be carried in the trunk of his car and hand-carried to classrooms. His team has also used the platform to test a new code for path planning and sophisticated energy calculations. It’s capable of tracking the additional energy required for climbing inclines, for example, then calculating when the robot needs to return home to wirelessly recharge.

As always, InDro works with clients to deliver precisely what they need. This saves time for those institutions and corporations on builds, allowing them to get on with the business of R&D.

“We’ve done quite a bit of integration for them,” says Luke Corbeth, InDro’s Head of R&D Sales.

“For example (see picture below), we provide a top plate with all required hardware mounted and integrated. They then add their own sensors, protective structure, etc. So this is a great example of how we work with clients on a case-by-case basis depending on their needs as robotics isn’t one-size-fits-all.”

Polytechnique mini bunkers

ONE SMALL STEP…

 

With all of this research, what comes next? Will the work being done today at Polytechnique eventually find its way off this planet?

“The answer is it’s going to happen very soon,” says Beltrame. Sometime later this year, a rocket will head toward the moon carrying three small robots. It’s called the Cadre mission.

A trio of small rovers will work as a team to explore the moon autonomously, mapping the subsurface in 3D, collecting distributed measurements, and showing the potential of multirobot missions,” says NASA’s JPL website. One of Beltrame’s students is working on that mission with JPL.

“This is one example of how the work that we’ve been doing in this lab, in the end – through students that were here – become real missions,” says Beltrame.

And that’s not all. As early as 2026, a Canadian-built rover could land on the moon in Canada’s first moon mission.

Its task? To explore the moon’s south polar region in search of “water ice.” This ice is critical to long-term human habitation on the moon – and can also be converted to fuel, both for energy on the moon and potentially to refuel other spacecraft with destinations further afield.

“I have an engineer from the Canadian Space Agency that’s a student of mine that’s developed the Mission Planner. So the idea is that we – our lab – developed the Mission Planner for the Canada rover that’s going to the moon.”

Here’s a look at that planned mission, from the CSA:

 
 
 

AND THERE’S MORE

 

There was some big news this week from Polytechnique Montréal. On January 24 it announced the formation of ASTROLITH, a body for “research in space resource and infrastructure engineering.”

It’s the first Canadian group dedicated to lunar engineering, according to a news release.

“Comprising experts from all seven Polytechnique departments, ASTROLITH will pursue the mission of helping to develop next-generation technologies and training the engineers of tomorrow to ensure Canada’s presence in space and lunar exploration, as well as addressing critical needs on our planet within the context of climate change, resource management and sustainable development,” reads the release.

So while the emphasis is on the moon, ASTROLITH will also result in some very practical – and urgent – use-cases on our home planet.

“As encapsulated in its Latin motto Ad Lunam pro Terra, ASTROLITH is dedicated to developing technologies with direct impacts here on Earth: enabling development of infrastructure in the Far North or facilitating the energy transition, for example,” says the release.

“Indeed, the research unit’s founding members are already involved in developing technologies in various areas related to space and extreme environments, from design of resilient habitats and infrastructures for remote regions to deployment of cislunar communications technologies to development of advanced robotics systems for prospecting and mining, among many others. Their work is bolstered by contributions from specialists in life-cycle analysis, sustainable development and space-related policy development.”

The team is composed of academics and researchers that span all seven Polytechnique departments. Beltrame, not surprisingly, is on the team – which is pictured below. (He’s in the back row, centre.)

 

INDRO’S TAKE

 

We find the work being carried out at Polytechnique Montréal, the MIST lab – and now ASTROLITH – both fascinating and important. It’s also a terrific example of how dedicated researchers and students can develop and test projects in the lab that eventually have real-world (and off-world) applications.

“I’m incredibly impressed with the work being carried out here, and the fact it can be put to positive use-cases both on earth and in space,” says InDro Robotics CEO Philip Reece.

“We wish Dr. Beltrame and his colleagues well, and we’ll certainly be watching these lunar missions with great interest. It’s always a pleasure when InDro can support teams doing important work like this.”

You can find more about the MIST lab here. And if you’d like to talk about AgileX robots (or any other robotic solution), connect with an InDro expert here. 

Aerometrix methane detection operation poised for new growth

Aerometrix methane detection operation poised for new growth

Jan 25, 2024 | Aerometrix, Industry News, Methane, Scott Simmie

By Scott Simmie

 

This job, on occasion, stinks.

But it’s all in a day’s work for Aerometrix, Canada’s only company specialising in methane detection using drones. It’s not the methane itself that smells – it’s actually an odourless gas – but it’s the locations where methane can be emitted.

Imagine flying a massive landfill on a hot day in California. Further imagine that, in order to keep the dust down, the landfill operators have recently sprayed the location with leachate – the slimy runoff juice created by the landfill itself. It’s very biologically active, and it smells really bad.

“It’s horrendous – horrible,” chuckles Eric Saczuk, who often carries out the complex flights.

“It just ends up just suffusing through you and anything that you’re wearing. It even seems like it goes into your skin.”

Thankfully, not all missions are like that. But all of them do achieve results.

And now, for multiple reasons, Aerometrix is poised to be taking on many more of them – branching out into detection at oil and gas refineries.

Below: Flight Operations Lead Eric Saczuk prepares for an Aerometrix flight

 

Eric Saczuk Aerometrix

WHY METHANE DETECTION?

 

When it comes to climate change, methane is an invisible threat. Though we often hear about CO2 emissions, methane is a serious problem when it comes to greenhouse gases.

“Methane has more than 80 times the warming power of carbon dioxide over the first 20 years after it reaches the atmosphere,” states the Environmental Defense Fund.

“Even though CO2 has a longer-lasting effect, methane sets the pace for warming in the near term.”

So there’s increasing urgency to detect and mitigate methane emissions. At landfills, for example, once the emission points are detected, the gas can be trapped – and even used to generate electricity.

“The main emphasis recently has been on landfills, both in Canada and the US,” explains Aerometrix Co-Founder Philip Reece. “We flew 16 missions over the last 12 months.”

And these missions aren’t simply popping a drone up for a brief flight. Nor are they automated. Every Aerometrix flight has to be carried out manually.

“Over large sites like the Vancouver landfill, that took us three days of flying, six hours a day,” says Saczuk. “We fly these missions at five metres above the ground – and there’s lots of things that can get in the way at that level.”

Aerometrix flights deploy either the DJI M300 or M350 drone. But the secret sauce is not so much the drone as the sensors. (And it’s most certainly not the leachate.)

 

SENSORS

 

Aerometrix deploys two different sensors to detect methane. One of them is called an Open Path Laser Spectrometer (OPLS), developed by NASA for use on the Mars Rover. It was designed to detect trace gases. In the case of methane detection, the laser is tuned to a specific frequency that is absorbed when it encounters that particular gas. The greater the absorption, the higher the methane concentration.

The sensor requires “clean air” for accurate readings – meaning there can’t be any prop wash or turbulence caused by the drone itself. Aerometrix engineers built a brace that holds the sensor well forward of the drone for this purpose. Having that sensor and rod, of course, upsets the balance of the drone. In fact, Saczuk estimates the weight of the rod and sensor at roughly 800 grams, perched about 1.5 metres forward of the drone.

And while the flight controller is capable of compensating for that, Saczuk always performs a calibration once the drone is in the air.

“We take off to maybe three or four meters above the ground. Once the drone is airborne, we go into the controller and initiate the calibration. So the drone calculates its revised centre of gravity and knows what its steady state is. The two front propellers then spin a little bit faster to keep the nose from dipping.”

Flying manually, Saczuk uses Tripod Mode to limit the drone’s speed. The most accurate readings occur when flying at about five metres per second.

On an ideal flight day, there would be a steady wind at around eight metres per second. If the breeze is coming from the east and blowing over the landfill, this provides a couple of advantages. First of all, by positioning operations at the eastern end you can avoid most of the smell. But the real reason is because the drone will begin its flight in clean air not contaminated by methane. That will enable the methane, once detected, to really contrast with the surrounding environment.

“What we don’t like is no wind, because then the methane just goes up vertically and it’s variable – it just gets pushed around by a little vortices here and there,” says Saczuk.

The drone will make multiple passes (in this example, north and south) over the site. When the laser hits methane, some of those rays will be absorbed and some reflected, depending on the concentration. Flying multiple paths allows enough data to be gathered to create a visualization of methane in a vertical plane.

“We’ll do this on the upwind and downwind side of the site as well as a full perimeter to understand where the main emissions source likely are,” he adds. 

“We shouldn’t be seeing much methane on that eastern side, assuming the wind is coming from the east. And then as we fly the western edge, that would capture all of the methane that’s being pushed by the wind and that would be the downwind curtain.”

While Saczuk is piloting, there’s a second controller that displays the data. A Raspberry Pi onboard the drone takes the data from the sensor and merges it with the flight data from the aircraft. So Saczuk can see the invisible gas while piloting.

The goal is obtain a really good cross-section, as illustrated below. Feel free to try your hand at the equation.

Flux Curtain

SENSOR TWO

 

The second sensor deployed is called a Laser Falcon. The sensor, mounting hardware and accessories will set you back close to $60k CDN. It is mounted directly on the drone and faces downward.

In this case, the laser is factory tuned for methane detection – it is the only gas the Laser Falcon can detect.

“It’s an active sensor that will detect the amount of absorption that’s happening. The scattering of the laser in the air tells the sensor how much methane there is not at a point – but through a column of air.”

In both cases, the data is crunched to make the invisible visible. The result is called a “flux curtain” or “flux plane” – with differing colours representing different concentrations of methane, measured in parts per million. In the graphic below, the greatest concentrations are seen in the middle of the image, just below the centre.

Methane Detection

POISED FOR GROWTH

 

In December the Honourable Steven Guilbeault, Minister of Environment and Climate Change, announced draft methane regulations. These regulations aim to reduce methane emissions by 75 per cent by the year 2030, when compared with emission from 2012. The focus is on the oil and gas industry.

“Oil and gas facilities are the largest industrial emitters of methane in Canada—they release about half of total methane emissions,” reads the draft.

“These releases occur during normal operation of equipment and from leaks. To comply with Canada’s existing methane Regulations, industries had to adopt practices to monitor for leaks and ensure that repairs happen to reduce the amount of gas intentionally vented into the air.

“Under the draft methane amendments, the Government of Canada is enhancing the emissions-monitoring requirements through a risk-based approach to structure inspections for fugitive emissions—facilities with equipment that has greater potential for emissions must undertake more frequent inspections. All inspections must be conducted using instruments with a standard minimum detection limit, and repair timelines will depend on emissions rates. Further, the draft regulations introduce an audit system, requiring one annual third-party inspection to validate company program results.”

In other words, it won’t be long before oil and gas facilities will need to bring experts like Aerometrix onboard to verify that the reported data is accurate.

“Lowering methane emissions from our oil and gas sector is one of the fastest and most cost-effective ways we can cut the pollution that is fueling climate change,” said Minister Guilbeault in this news release.

“As the world’s fourth largest oil and gas producer, we have both the responsibility and the know-how to do everything we can. At this time of robust profit margins and high energy prices, there has never been a better time for the oil and gas sector to invest in slashing methane emissions.”

 

NEW INVESTMENT

 

In creating Aerometrix, co-Founders Philip Reece and Michael Whiticar developed a solution to a significant and largely invisible problem. Now, with even greater emphasis on reducing methane emissions, Aerometrix has attracted a major new investor.

That investor is Omar Asad, the company’s new Director. He sees great potential ahead.

“The cutting-edge technology utilised by Aerometrix is unmatched and has already translated into significant savings for clients,” says Asad. “What’s more, we offer both a much-needed and innovative solution – while helping to reduce methane emissions at a critical time.”

Asad’s investment, in conjunction with Canada’s impending methane legislation, paves the way for accelerated growth.

Below: Eric Saczuk points to the second controller, highlighting real-time methane detection

 

Aerometrix Flux Curtain

INDRO’S TAKE

 

Philip Reece, of course, is also the Founder and CEO of InDro Robotics. And he’s clearly pleased with both the investment – and the growth trajectory.

“Landfill detection alone has kept Aerometrix busy and profitable,” says Reece. “With the pending legislation we are poised for significant growth in the oil and gas sector.

“Not only is using these sensors with drones more accurate than traditional hand-held walk-arounds, but Aerometrix has racked up years of experience in turning our findings into clear and actionable data. This company, particularly with Omar onboard, is ready for the next phase of growth.”

Interested in learning more about methane detection by Aerometrix? Contact them here.

InDro Robotics takes in NRF’s “Big Show”

InDro Robotics takes in NRF’s “Big Show”

Jan 17, 2024 | InDro News, Inventory Management, Scott Simmie, Stacey Connors

By Scott Simmie

 

InDro Robotics just took in NRF 2024 in New York. And it was, as the National Retail Federation promised, “Retail’s Big Show.”

Many of the world’s largest retailers (along with plenty of smaller ones) were at the event, which is one of the biggest and most important conferences for the retail sector on the planet.

And while many of us might think of retail and its supply chain as consisting of storefronts, warehouses, manufacturing and the transport of goods, there’s a tremendous amount of technology going on behind the scenes. The use of that technology – including various forms of automation and robotics – is growing. That’s why we attended.

“I was here on behalf of InDro to identify in the retail space where the gaps are, and where hardware fits into that – how physical robots can complement some of the solutions that are offered,” explains Stacey Connors, Head of Strategic Innovations (and the happy person pictured above).

Here’s a quick overview of the event:

THE BIG SHOW

 

It really is a big show. Some 6,000 retailers from around the world take part, with more than 1,000 companies exhibiting. About 35,000 people attended the event, which this year had a heavy focus on technologies that can offer new efficiencies through every step of the retail process: Manufacturing, supply chain management, inventory control – you name it.

Most retailers, says Connors, rely heavily on software throughout that process. Highly automated systems like Amazon distribution centres are known as “dark warehouses” – because you could simply turn the lights off and most of the processes would keep on running.

For an example of just how automated some systems are, check out the video below. This system was built more than five years ago:

 

THAT’S THE EXCEPTION

 

Pretty impressive system, right? But that’s the exception.

“The reality – and what a lot of publications like McKinsey will justify – is that 80+ per cent of the warehouses are ‘brown fields’ where there’s limited automation at all,” says Connors.

Making that transition toward more automation isn’t always a snap.

“You’re asking an existing environment to upgrade everything, change all the infrastructure. Is the width of the aisles suitable for multiple robots? Is the lighting adequate for scanning barcodes or QR codes? Is the software built to integrate with different autonomous devices?”

There are companies that are specializing, at least on the software side, in helping with that transition. SVT Robotics, for example, makes software (SoftBot) for the integration of autonomous machines with existing inventory management/supply chain software. Depending on warehouse architecture, robots can sometimes be added with minimal infrastructure changes.

And then there are manufacturers and retailers building new “green field” warehouses – where they design a new facility from the ground up that takes existing robotics technologies into account.

“When you’re building a whole new warehouse, all of these automations are very viable,” says Connors.

 

INDRO AND INVENTORY

 

This isn’t the first piece of the puzzle that Connors has been examining in the retail supply chain world. She’s been immersed in this sector for much of the past year, taking in major conferences like Promat, the world’s largest gathering focussed on supply chain automation. She attended Boston’s Robotics Summit & Expo as well as IROS in Detroit. Synergically, they help form a Big Picture. Connors says the NRF retail show filled in an important gap.

“This is the other piece – how it impacts the front end, the end sale, and revenue generation. So it was a different lens to look at how robotics impacts the whole chain.”

But why so much interest in this?

We’ll have much more to say on this soon. But InDro has been hard at work on a new solution we believe will offer huge efficiencies for companies with large warehouses – and even for front-end retail operations. It is a radically new kind of solution, and we can’t wait to share it.

What we can tell you is that InDro is excited to have forged a partnership with Scanbot – a leader in barcode scanning and data capture. Scanbot’s SDK (Software Development Kit) will play an important role in our new product, and we’re pleased to be on board with them.

“The success of our new venture hinges on seamless integration with existing software and operating systems,” says Connors.

“Scanbot is the clear leader in this field, and offers precisely the SDK for the job. We’re excited to be working with them.”

Below: Stacey Connors and our new Scanbot partners during the NRF show

 

 

Stacey and Scanbot

INDRO’S TAKE

 

As you know by now, InDro is an R&D company. Frequently, clients come to us seeking solutions that don’t yet exist. And often, we identify problems in need of solutions. In both cases, we invent/develop new products. We are particularly inclined to develop and refine new products when we see a significant void in the marketplace.

“Inventory management is a huge untapped market,” says Stacey Connors. “Robotics and automation can offer massive efficiencies, particularly if they can be integrated into existing warehouses and showrooms without significant infrastructure changes.

“This is an area where we have been deeply focused on a solution – one we look forward to unveiling in the very near future. Trust me, there’s nothing like it out there.”

Stay tuned.