New drone instruction portal lets new pilots go ‘FLYY’

New drone instruction portal lets new pilots go ‘FLYY’

By Scott Simmie

Thinking about earning your Basic or Advanced RPAS Certificate but don’t know where to start? Want some tools to help prep for your Transport Canada required Flight Review? Looking for some answers in a friendly, supportive community of drone pilots?

Look no further. InDro Robotics is very pleased to announce FLYY, an online drone learning portal with an incredible amount of offerings and features. What’s more, the person behind this major initiative is none other than InDro’s Kate Klassen, a highly respected professional and instructor in both the traditional aviation world as well as the drone sector.

FLYY

If seeing that image of Kate in a studio rings a bell, that’s understandable: Kate developed and fronted one of the most successful online drone courses in Canada. Now, she’s taken all of that experience and expertise and put it into a comprehensive learning platform with multiple course offerings. There’s something for everyone, ranging from the absolute beginner to seasoned pros looking to up their game. There’s even a brand new and supportive Forum, where Kate and others can weigh in with helpful tips or answer questions. No trolls here; just a collaborative and growing community eager to learn and share.

We’re excited. And so is Kate.

“I’ve constructed the FLYY courses and guides to ensure success for those seeking to become Basic or Advanced RPAS pilots,” she says. “It was so fun to get back into content creation mode and then into the studio to record this training – no promises my jokes have gotten any better though!”

Special FLYY launch discount

 

We could go on and on. But we also issued a news release about this – so no point reinventing the rotor! We’ll paste that release in a second so you can see all the details, but wanted to point out that FLYY is offering 15% off until March 1. So if you’re in Canada and want to be ready for spring piloting, hop on over to the FLYY website and take a look at some of the course offerings.

Believe us, there’s something for everyone, including helpful FLYY Guides and even Flight Reviews. Once you’ve made your selection, apply the code FLYY15 at checkout.

Drone Training

The news release

 

Okay, for those of you looking for even more information, you can see our news release below, or download it here.

Happy piloting…and congratulations, Kate Klassen. Having been through the site, we can tell you she has done an absolutely amazing job with these comprehensive, Transport Canada compliant course offerings.

FLYY
Drone Training
First Responders find drones invaluable tools

First Responders find drones invaluable tools

By Scott Simmie

It’s no secret that drones have become an essential tool for many First Responders.

Emergency services frequently use these devices to obtain situational awareness – also known as “The Big Picture.” Police departments deploy them to search for missing people, locate suspects, monitor protests and collect images following serious collisions in order to clear the scene more quickly. Fire departments use them to monitor fires, detect hot spots, hazardous spills and more. And paramedics? Well, they’re using them too.

In fact, paramedics in Ontario used a drone – as first reported in this story – to assist during a Search and Rescue operation on a cold winter’s night early in 2022. Specifically, it was members of the Hastings Quinte Paramedic Services based in Belleville, Ontario.

Not surprisingly, that got us interested. And so we contacted Mike Slatter, Deputy Chief of Quality and Development, to find out more. As it turns out, we’d seen Deputy Chief Slatter make a presentation about drones back in 2019 in Ottawa at the annual national convention of Unmanned Systems Canada (now the Aerial Evolution Association of Canada).

We were really eager to learn more about how his team came to use drones. And, more specifically, how it uses them in some of its day-to-day operations. We found what Mike Slatter had to say fascinating – and believe you will, as well. FYI, that’s Deputy Chief Slatter in the image below, bringing in a drone for landing.

First Responder Drones

Paramedics do more than you might realize…

 

We started this off with a simple question. What do paramedics do?

Deputy Chief Slatter explained that in the case of Hastings Quinte Paramedic Services, there’s much more to the job than car crashes or calls to homes and businesses. Its rural catchment area means hunting accidents or injuries on farms crop up. The paramedics also assist local fire departments, sometimes offering medical assistance to firefighters who have just emerged from the heat and smoke of an active fire.

What’s more, Canadian Forces Base Trenton is nearby, and the service responds to calls there. Slatter’s team has also worked with members of the CFB Trenton Search and Rescue team, and sometimes receives occasional calls from CFB Mountain View, an airfield which also has a parachute jumping site.

That’s not all. Come summer, the area fills up with vacationers. There are boating accidents, drownings, injuries on the beach and more. So the workload involves a lot more than car accidents.

Drones enter the picture

 

With the help of a federal program, the paramedic service got into the drone world in 2018. Members of the service first did online training through InDro Robotics, followed by in-person flight instruction with InDro staff.

“I was fully impressed,” says Slatter. “Philip’s team was very professional; I thought it was very reassuring that Philip is so connected on the cutting edge of what’s going on with drones and safety. The experience was invaluable.”

Since then, the Service has deployed its DJI Matrice 210 and Mavic Pro Enterprise on a variety of missions, including Search and Rescue, house fires (using FLIR thermal imaging to detect hotspots), and even at a high school lockdown for situational awareness.

But not every drone mission is a dramatic, slam-dunk with a high-profile rescue. The real utility, says Slatter, is the ability to provide First Responders with that ‘big picture’ situational awareness.

“It gives you such a different perspective as to what’s going on,” he says. “The field of vision during the day is just amazing, and the camera technology is quite useful for zooming in and looking at things more closely to determine what’s happening.”

Let’s zoom in ourselves, and take a closer look at two recent incidents involving Hastings Quinte Paramedic Services.

First Responder Drones

Friday, January 28

 

Someone calls 9-1-1. They think they hear someone out on the ice at the Bay of Quinte calling for help.

It was still daytime, but the ice had a thick covering of snow – which would have made searching on foot a slow and laborious task. There was also a lot of ground to potentially cover, dotted with the occasional ice fishing hut. To give you a sense of scale, most of those huts were at least two kilometres from the shore.

“The Fire Department was there with their iceboat and team,” says Slatter. “The area we were looking at probably had a radius of five kilometres.”

With excellent visibility and a drone remote control monitor designed for high visibility even on sunny days, Slatter and his colleagues could monitor a live high-resolution video feed from the drone. With a background of snow and ice, it was relatively easy to scan fairly large areas as the drone flew overhead.

Scenarios like this make the drone what’s often termed a “force multiplier” – meaning the information it was gathering was greater than a single person could have acquired on their own. It also meant the Fire Department could pull its team back from the ice to wait on shore. There was no point in slogging on foot for kilometres when the drone could do the job.

Did it find someone? No. But it also revealed that no one appeared to be in distress in the reported area. That information was valuable for all the First Responders: Resources would not be expended where they were not required.

“Essentially nobody had to go out on the ice and it saved a lot of time – taking it from being an operation that would have taken several hours to about an hour or an hour and half,” says Slatter. “We were also able to cover areas along the shore that would have been difficult to get to, as well.”

Monday, January 31

 

Another emergency call, this time as dusk was approaching. A person who had been searching for a runaway dog had become lost in the Sandbanks Provincial Park. The Ontario Provincial Police also received the call, and asked the paramedics if they could bring their drone. The OPP, as it turns out, had limited resources due to the protests in Ottawa. Because of that, an OPP helicopter that might normally have been put to use was unavailable.

The OPP dispatched search teams on an All-Terrain Vehicle, and suggested a location where the drone might be most helpful. The paramedics launched their Matrice into the dark sky.

The drone’s FLIR thermal sensor is designed to detect differing levels of heat on the ground: The brighter the image, the warmer the object.

Thermal cameras are incredibly useful for finding missing persons at night, when the ground is cooler than during the daytime. A human being will display a relatively bright heat signature that contrasts the ground. In this case, you can see a paramedic ATV that seats two, also known as a Side-by-Side. Slatter scanned the area, searching for a bright spot that might indicate a person.

Emergency Response Drones

The drone was flown back for a battery swap, and then it was returned to the air. An OPP K9 unit had discovered some tracks that matched the description of the boots of the missing person. They were fresh. The OPP and paramedics, each in their own ATVs, began following those tracks toward a beach area. Slatterly returned the drone to the sky and began following the searchers while monitoring a much wider area from above.

“There are lakes on two sides of the area we were in,” says Slatter. “Because there are sand dunes, with the ice buildup there’s a lot of crevices along the shoreline. So the main concern was that the person had fallen or laid down due to being tired. By being up in the sky we could see a greater view than just a single person on the ground.”

Drone Detection

As the second set of batteries became exhausted and paramedics were returning the drone, word came in: The missing person had been located elsewhere.

‘Hey’ – you might think. ‘The drone didn’t find them.’ No, it didn’t – because they weren’t in the search area. But that is *precisely* the point in this case. The drone provided accurate intelligence that the missing person was not in a location being searched.

And that is absolutely valuable information that assisted First Responders.

 

“(It was) Very useful,” says Slatter. “We were able to cover a larger area and  eliminate areas where we felt the person wasn’t.”

And so, in these recent two examples – both occuring within a week – paramedics dispatched drones. These cases might not grab headlines in the way a dramatic rescue might, but the drone provided valuable data. What’s more, these examples are highly illustrative of just how much a part of the daily First Responder toolkit drones are becoming.

 

What’s next?

 

Drones are clearly now part of the workflow, when required. There’s also no question that the technology continues to advance. InDro Robotics, for example, has conducted numerous trials using drones to transport Automated External Defibrillators, transporting them to the scene of a simulated cardiac arrest. Drones tend to get there significantly faster than a paramedic vehicle. InDro has also delivered critical pharmaceutical supplies, such as an EpiPen (used to treat severe allergic reactions that can prove fatal) or Narcan (Naloxone HCI nasal spray), used for opioid overdoses.

You can see an example of this kind of work here:

And the future?

 

With successful trials of AED deliveries and pharmaceuticals delivered Beyond Visual Line of Sight, it’s not a huge leap to envision a future where such flights are routine. Where, for example, a 9-1-1 call for cardiac arrest might simultaneously dispatch an autonomous or remotely piloted drone to the site of the call. Or where an Epipen reaches someone in respiratory distress within minutes.

It’s a future Deputy Chief Mike Slatter believes could well be on the horizon as an important tool for First Responders.

“I think we are definitely on the cusp of that happening,” he says – adding that the Hastings Quinte Paramedic Services has purchased its own small AED for its drone.

“I think the potential for a small First Aid Kit or Narcan (delivered by drone), especially in the rural areas like we have here, definitely would have benefits… I think getting that device to a person even a couple of minutes ahead of a responding ambulance or First Responder could make a difference for a person.”

Slatter also has some final words about InDro’s training.

“It was very reassuring that (CEO) Philip (Reece) is so connected on the cutting edge of what’s going on with drones and safety,” he says. “You see a lot of different companies out there advertising drone training. And it calls into question: What is the standard for a training service? And I think that’s where InDro has set the benchmark. Our program really has credibility because of the training that we did with InDro.”

InDro’s Take

 

InDro Robotics has both deep respect for and a proud tradition of working with First Responders. We’ve helped train and outfit paramedics, RCMP and others across Canada, building solid relationships along the way. Drones have become an indispensable tool for Emergency Services, aiding in rapid decision-making, keeping First Responders out of harm’s way – and even saving lives. With advances in drone technology and ground robotics, we’re confident these devices will become an even more essential part of their toolkit in the future.

If you are a First Responder looking to gain drone skills or upgrade the skills of your team, there are a couple of InDro options. You can gain the knowledge required for your Basic or Advanced Remotely Piloted Aircraft Certificate online through an InDro course here. We also provide in-person instruction, anywhere in the world. Please get in touch.

CONTACT

INDRO ROBOTICS
305, 31 Bastion Square,
Victoria, BC, V8W 1J1

P: 1-844-GOINDRO
(1-844-464-6376)

E: Info@InDroRobotics.com

copyright 2021 © InDro Robotics all rights reserved

InDro launches monthly newsletter

InDro launches monthly newsletter

A word (or two) from InDro Robotics

 

Welcome to the first in a new series of monthly newsletters from the InDro Robotics team!

These newsletters will cover the latest news from InDro Robotics – including the inside story from our R&D facilities (at least the stuff we can tell you about!).

First up? The big news: We have officially released the new InDro “Commander” – a module that vastly simplifies the challenges of building and customizing a teleoperated UGV. Commander is about the size of a small toaster oven. It bolts onto any platform and simply connects with two wires for power.

But don’t let that simplicity fool you: This is one mighty box, containing not only an NVIDIA processor for Edge computing, but high-speed USB ports for sensor management. Just as importantly, it contains the Robot Operating System (ROS) libraries required to make everything work together.

You might have seen our news release announcing the product. If not, here’s a teaser:

InDro Robotics

(You can find the entire release, which includes links to images, a video and a complete story on the product, right here.)

“The product also leads the way with a unique feature for developers: It is a platform agnostic solution – meaning that it can work with any platform that developers need,” explains Anthony Guolla, a robotics engineer specializing in Client Sales and Support. 

“Whether your platform of choice is AgileX Robotics or any other major provider, The InDro Commander has your hardware, computer, and integration covered. InDro and our partners have already taken large strides in deploying real-world solutions accelerated by Commander and we are excited to share it with the rest of the world in 2022!” 

InDro Commander

Commander and Sentinel

 

If you’ve had a chance to read the release, you’ll know Commander evolved organically from our own work designing robots for clients and for R&D. Every time we went to integrate sensors and make the robot operational, we were running into common but time-consuming steps: Finding power for the sensors, installing Robot Operating System (ROS) software, and generally making the whole package work. (Trust us, there are a *lot* of steps involved.) 

Commander has been designed to eliminate the painstaking stuff, allowing you to quickly add the sensors of your choice and operate the robot using our web-based console. 

It has also allowed us to rapidly iterate new machines, and we’re particularly proud of a Commander-powered robot we call “Sentinel.”

 

Inspections, simplified

Inspection Robot

Sentinel is a purpose-built inspection and surveillance robot, ideally suited to applications like electrical substations. These are the places where the high-voltage power carried by transmission lines is stepped-down for delivery from the substation to homes and other customers. Such facilities are often located in remote areas, difficult to reach for regular inspections by human beings.

“Right now, highly trained technicians make lengthy journeys between sites and frequently arrive without the proper resources to solve the problem on-hand,” explains InDro Account Executive Luke Corbeth.

“Seldom are these inspections, which include meter reading, temperature control and checking equipment conditions, done as frequently as they could be. Without sufficient maintenance, equipment will fail and result in an outage, which is financially detrimental to business and inconvenient for consumers.”

With Sentinel, regular inspections can be carried out remotely by a human operator who is hundreds, even thousands of kilometres away via the internet. Using Sentinel’s Pan-Tilt-Zoom camera (with 20x optical zoom and thermal sensor), the operator can check out even the tiniest detail from afar.

Check out this image, taken from the web-based Sentinel Console:

Inspection Robot

Potential clients who have been given a sneak preview are impressed.

“We’ve received an overwhelmingly positive response from partners and utility companies for this solution. As a result, we’re making it a priority to deploy more of this technology across North America in 2022,” says Corbeth.

Sentinel can be deployed on a number of platforms, depending on the terrain and user requirements. Our first Sentinel is based on the AgileX Bunker platform. We selected Bunker because it’s rugged and nearly impervious to inclement weather. The track-based locomotion system handles well in snow, mud and other challenging conditions and terrain. But Sentinel is also offered with wheels, and even quadripedal or other form factors.

If you’re interested in learning more about Sentinel’s capabilities, hit us up here.

Learning

 

InDro Robotics has long been a champion of quality instruction when it comes to drones. We believe in ensuring that prospective pilots have access to the very highest quality learning materials and methods, with Subject Matter Experts leading the way. We also believe in community, where those following a learning path can learn from, inspire, and support one another.

That’s why we’re particularly excited about an initiative we’re launching led by Kate Klassen. Kate, as you might already know, is a seasoned veteran of both crewed aviation and UAVs. She was a driving force behind the excellent educational work carried out by Coastal Drones – and is a member of the Canadian Drone Advisory Committee, also known as CanaDAC.

If you’re interested in obtaining your Remotely Piloted Aircraft Certificate, you can sign up here. (And, trust us on this, there’s much more to come!)

Drone Training

“I am so excited to be back in the instructor seat with new, up-to-date training to share with the industry,” says Klassen.

“Already this year we’ve launched ground school for basic pilots, updated our advanced ground school, have the first in a series of ‘Flyy Guides’ published and are creating a community space for more casual learning and sharing with others in the industry. And this is just us getting started!”

From the top

Finally, a word from CEO Philip Reece.

“This is going to be a very exciting year at InDro Robotics. Commander is a hugely innovative solution to the hard work of building robots – and end-users have already seen tremendous efficiencies. Sentinel takes full advantage of the Commander module, meaning clients now have access to a proven teleoperated inspection solution that can be quickly modified with additional sensors and capabilities down the road. I’m immensely proud of the work InDro’s engineers have put into these solutions.

Wait, there’s more!

“InDro is also pleased about Kate’s forthcoming community platform, which will complement our learning portal. She is a total professional, and the hard work she has been putting in reflects this. I don’t want to give too much away, but let’s just say we look forward to formally unveiling the full platform shortly.”

Give us a shout

Questions? Comments? We’re always happy to answer queries and read feedback. Hit us up here.

If you enjoyed reading this InDro Robotics news and would like to receive these bulletins automatically, click here. (Don’t worry, we only send these once a month.)

InDro Robotics “Sentinel”

InDro Robotics “Sentinel”

By Scott Simmie, InDro Robotics

Imagine, for a moment, the challenges of owning and maintaining a remote asset. Further picture that it’s, say, an unstaffed electrical substation located some 800 kilometres from your base of operations. The area is prone to fog, rain and snow. To top things off, the last 200 kilometres consist of a washboard gravel road. There are no hotels or other accommodation nearby.

Keeping a watchful eye on such a facility poses challenges.

 

The old way…

 

Companies have traditionally relied on one of two methods – or a combination of both – to monitor remote assets. The most common solution has been to install security cameras and motion sensors and simply keep an eye on monitors. In addition, companies often dispatch employees for occasional inspections.

Unfortunately, fog and rain often mean the security cameras can’t get a clear picture. Even on a decent day, these cameras can’t get up close and personal to truly inspect the assets and determine whether maintenance might be required. Dispatching an employee costs time and money – and isn’t something you can afford to do on a frequent basis.

But you also can’t afford to to not know what’s happening. After all, it’s an expensive and critical asset. If only there was a way to have boots on the ground…without actually dispatching an employee.

It’s precisely this kind of scenario – as well as many others – that has led InDro Robotics to create a solution. It’s a ground-based, all-terrain/all-weather robot designed from the ground-up to allow easy monitoring anywhere, anytime – and all from the comfort of your base of operations.

 

InDro Robotics “Sentinel”

 

That’s it – right there in the picture below. Now let us tell you why we’re so excited about this product.

 

InDro Robotics Sentinel

A workhorse

 

Sentinel is built on the rugged AgileX Bunker platform. The weather-resistant Bunker has a range of 10 kilometres and can take on pretty much any terrain. Its track system features differential rotation, allowing the operator to get up close and personal with any asset – all without leaving the office.

But that’s just the beginning. Sentinel is packed with features that allow for easy collection of meaningful data, including:

 

  • 20x optical zoom for detailed inspection
  • Radiometric thermal imaging to detect anomalies
  • 4G/5G connectivity for remote teleoperation
  • Web-based console and cloud storage for operations and data

Sentinel is also simple to operate. Using an intuitive handheld controller, the operator has full control over Sentinel’s operations while watching a real-time live video stream from the robot’s RGB and thermal sensors. The display includes data on battery reserves, CPU usage, GPS location and more.

We’ve pulled together a brief video to give you a better sense of what it can do:

A deeper technical dive

 

What helps pull all of these abilities together is another InDro innovation. It’s a box that contains the brains and sensor/data interfaces that make Sentinel so easy to use. That box contains an onboard EDGE computing device utilizing a Jetson NVIDIA processor, and also the industry-standard Robot Operating System (ROS) software required for the various sensors. We call this solution InDro Commander, and you can read about it here.

You could think of Commander as kind of like a symphony conducter, bringing all the various elements together in a synergic fashion. And yes, there are plenty of key elements, including a wiper for the 20x optical camera – even a thermal defogging component for the lens.

All of this – and more – in a package that’s nearly impervious to the elements.

The robot, and its ‘doghouse’ are IP67 rated, meaning they’re protected from contact with harmful dust, sand, ice shards, hail, rain and water sprays,” explains InDro Account Executive Luke Corbeth.

“Once returning home, the ground vehicle comes in contact with the charging pad and is wirelessly fast charged. This means that Sentinel can withstand many environmental conditions with minimal maintenance required. With that said, should it need maintenance it has a modular design so unlike other UGVs, the brains are separate from the body. As a result, if a component malfunctions we can simply replace it with a new one and bring the damaged one in for repairs to reduce on-site downtime.”

The secure, browser-based operations console is a snap to learn and provides live data while Sentinel is being operated. Whether it’s monitoring for intruders or checking the temperature of assets for preventative maintenance, Sentinel has you covered. Check out the zoom capabilities in the screengrabs below: 

Inspection Robot
Inspection Robot

Sentinel is up for the task(s)

Though we’ve focussed on inspection – there are many different kinds of inspection for which Sentinel is well-suited. These include:

Operational rounds

Also known as preventative maintenance, these kind of inspections are designed to identify potential problems before they become serious. Here, both optical and thermal data can plan key roles. The ability to identify anomalies before they become problematic can be accomplished through regularly scheduled tasks and data analytics.

Emergency Response

Emergencies, by their very nature, are unpredictable. They tend to happen quickly and without warning. The ability to respond to emergencies depends both on a response plan and the ability to obtain situational awareness as rapidly as possible. Sentinel is built to withstand hazardous environments and provide treads on the ground immediately – regardless of how remote your operation is. (And yes, this robust device is also suitable for First Responders.)

Security monitoring

“Maintaining the security of critical infrastructure is vital to minimizing downtime, customer attrition, reputation loss and compliance costs,” explains InDro’s Luke Corbeth. 

Sentinel can not only keep a regular watchful eye using its RGB Tilt-Pan-Zoom camera, but also has the added benefit of radiometric thermal imaging. In this example, an intruder is quickly detected by their heat signature. And while this was shot during daylight hours, there’s no such thing as the “cover of night” when using thermal sensors:

 

Inspection Robot

Built for the future

 

While many users will want to dispatch Sentinel using a human operator, the robot can also be programmed for scheduled missions using a pre-planned path. Whether its once a week or twice a day, Sentinel can carry out these missions with no human intervention. And that’s just the beginning.

“With InDro Commander and the Jetson onboard, Sentinel has the ability to learn change detection and obstacle avoidance,” says InDro Robotics CEO Philip Reece. “And with the addition of a LiDAR sensor, this machine could even carry out SLAM (Simultaneous Localization and Mapping) missions in unfamiliar environments.”

It also has some distinct advantages over a UAV, says Reece.

“Drones are great in certain situations, but regulatory permissions for Beyond Visual Line of Sight operations are not easy for companies to obtain. Sentinel does not require a permit and is easy to operate. Plus, with its optical zoom and thermal capabilities, this robot makes it simple to acquire detailed data of any asset visible from the ground.”

InDro Robotics is now taking orders for Sentinel – and even arranging remote “test-drives” for prospective clients. You can contact Luke Corbeth for more information here.

When it comes to Last Mile, InDro’s ROLL-E delivers

When it comes to Last Mile, InDro’s ROLL-E delivers

By Scott Simmie, InDro Robotics

 

Picture this: You’re expecting an important delivery at home.

But instead of peeking out the window to spot a cargo truck or van, you’re awaiting a text. One minute before delivery, your phone pings with a notification and a QR code.

You look outside and see it approaching: A small robot. It pulls up directly in front of your steps (possibly even climbs the steps). You head outside and present your QR code to a reader on the robot. Once it has scanned to confirm, the lid protecting the cargo bay unlocks and slides open. You remove your package and go back inside. Before you’ve even closed the door, the robot has already moved on.

The transaction was rapid and contactless. The robot did not emit any CO2.

A decade ago, such a scenario would have sounded a bit like sci-fi. Not anymore. Such deliveries are coming – and not solely for the purpose of convenience.

Some context

 

On any given day, on any given street in North America, a large truck or cargo van is likely to come down the road. Inside? Groceries, clothing, electronics, books and more – on their way to people’s homes and businesses.

Even prescription medications are delivered by many pharmacies – which can be particularly helpful for those who may have mobility issues or lack access to transportation. Deliveries are now so ubiquitous that these vehicles have become part of the urban landscape.

But while deliveries have grown exponentially over the past couple of decades, so too have concerns about the efficiency – or inefficiency – of this approach. And that conversation now focuses on something known as the Last Mile.

That, and the potential for robots to become part of a cleaner and more cost-effective solution.

 

The Last Mile

 

The Last Mile phrase refers to the final, critical but inefficient phase of any delivery: Getting the product down that last path to its ultimate destination. That destination is most often the home of a consumer. But it might be to a client, waiting for just-in-time parts. Ultimately, it could be anything, to anyone, anywhere. And with the global pandemic, demand for delivery of everything from soup to nuts to meals has skyrocketed.

Currently, nearly all these deliveries are carried out by vehicles powered by internal combustion engines. It’s one thing to load up a truck with parcels headed from a warehouse in a suburb to, say, Toronto. That part of the voyage can be fairly efficient, because there’s a large volume of goods all initially headed in the same general direction. But things become far less efficient once that truck starts heading down scores of residential streets. Things slow down, more fuel is burned, and costs add up.

Here’s how Business Insider describes the problem:

“In a product’s journey from warehouse shelf, to the back of a truck, to a customer doorstep, the “last mile” of delivery is the final step of the process — the point at which the package finally arrives at the buyer’s door. In addition to being a key to customer satisfaction, last mile delivery is both the most expensive and time-consuming part of the shipping process…

That “last mile” is more costly than you might realize.

“As a share of the total cost of shipping, last mile delivery costs are substantial — comprising 53% overall. And with the growing ubiquitousness of “free shipping,” customers are less willing to foot a delivery fee, forcing retailers and logistics partners to shoulder the cost. As such, it’s become the first place they’re looking to implement new technologies and drive process improvements.”

 

Delivery by drone

Drone Delivery

The image above is from trials InDro Robotics carried out with London Drugs, Canada Post, and Country Grocer on Salt Spring Island. We demonstrated how delivering medications can save time – and potentially lives – by getting prescriptions quickly to people in remote communities. In some of these deliveries, the consumer would have had to travel by hours and take ferries to pick up medications that were delivered in minutes. In the case of products like an Epipen, or Narcan (used to save lives during opioid overdoses), minutes and even seconds can count.

In fact, InDro was a Canadian leader in delivering COVID-19 tests by drone, allowing health care providers on an island-based First Nations community to remain at their clinic – rather than travelling a full day to deliver and pick up test kits. (You’ll find our story on this here.)

But while drones can receive regulatory permission for these kinds of remote flights, we’re still some ways off from routine aerial deliveries to consumers in urban areas. The world of Advanced Air Mobility is certainly coming (see our deep dive into the topic here), but the regulatory landscape will take time to ensure that crewed and uncrewed aircraft can routinely (and safely) share the same airspace when it comes to cities. 

We’ve all seen the exciting vision of drones flying packages right to your doorstep, but in many cases it’s not the best solution,” explains InDro Robotics CEO Philip Reece.

“Ground robots can bring many of the same solutions with no impact on airspace – and due to their compact size they can utilize existing infrastructure. I’m confident in the future we’ll see drones and ground robots enabling delivery by working in unison, but that will take some time.”

And that brings us to UGVs, or Uncrewed Ground Vehicles. Specifically, an InDro-developed delivery product we call    ROLL-E.

 

ROLL-E delivers

 

ROLL-E has been designed by InDro’s engineering team to be part of the Last Mile solution. And there are very specific reasons why the company has chosen to develop this product.

First of all, UGVs are not subject to the same regulatory framework as aerial vehicles, so UGVs can be deployed in urban centres now. In fact, a company called Tiny Mile is already delivering meals in Toronto with its “Geoffrey” platform – and was just featured in this McLean’s magazine article. Though Geoffrey gets a lot of attention from curious pedestrians, this kind of delivery will become commonplace in the years to come. Plus, as noted earlier, we’re in an era of unprecedented global demand for deliveries – coupled with mounting concern over the environment and greenhouse gas emissions. The time is right for a green and efficient solution.

And that’s where ROLL-E fits in.

Last Mile Delivery Robot

ROLL-E is built on the AgileX Scout 2.0 platform. But that’s only the beginning. While platforms like the rugged and reliable Scout are great, they require software and hardware – and generally a lot of tweaking – to transform them into fully-functioning robots.

We did that by integrating another InDro innovation that we call ROS-IN-A-BOX, or RIAB. You can read all about RIAB here, but the key point is that it’s a hardware/software solution that relieves the end user of the tedious task of integrating the Robot Operating System software, plus any other hardware or sensors (such as cameras), and getting them all to work properly together.

With RIAB built in to ROLL-E, the customer has a solution onboard that will allow them to begin running remote deliveries via cellular connection. They simply drive ROLL-E using a gaming controller while watching its path, in real-time, from a remote location via a browser-based console.

Simple to operate

 

ROLL-E is a snap to operate – whether you’re across town or across the country. (In fact, during one recent internal company demo, an InDro employee who had zero background with ROLL-E operated a mission at our Area X.O location in Ottawa from her home in Vancouver.)

UGVs have lower barriers to entry than UAVs for deliveries,” explains Luke Corbeth, an InDro Account Executive specializing in UAV and UGV solutions with a specific focus on delivery.

“They can be setup and deployed quickly, don’t require certified operators and have notably less regulations – this means deliveries can happen anytime at a moment’s notice.”

And throughout the delivery, the robot operator can see what ROLL-E sees, in real-time. The screengrab below was taken from the console while running a demo at our Area X.O facility in Ottawa.

Last Mile Delivery Robot

With ROLL-E’s ample and insulated storage, its top compartment can be divided in two, allowing (for example) for the shipment of frozen goods on one side of the center divider, with non-refrigerated goods on the other. Or, in cases with larger objects, the divider can be removed entirely. This is InDro’s second-generation ROLL-E.

Delivery Robot

Accessible, but not autonomous

 

As noted, ROLL-E requires a human operator with eyes on the road. And while ROS-in-a-BOX platforms are AI capable, this is not an autonomous vehicle.

“It’s critical that it’s not misconstrued as autonomous in any way,” says Engineering Manager Arron Griffiths. “ROS-in-a-BOX is autonomous capable – it has the capacity to put autonomous software on it. But the real core advantage here is the ability to carry teleoperation over 4G and 5G networks.”

In other words, as long as there’s a cellular network at each end, ROLL-E can be operated remotely from anywhere.

That doesn’t mean, of course, that InDro won’t make a fully autonomous product using a LiDAR sensor, SLAM (Simultaneous Localization And Mapping) and obstacle avoidance down the road. It simply means that for this road,    ROLL-E is ready to go.

And – seriously – you could learn how to operate it in an hour. (It also features wireless charging, so no plugging in or battery removal required.)

 

Delivery Robot

Building simple solutions

 

That concept, of doing the heavy technical lifting so that end-users can deploy a simple and pain-free solution, is at the core of InDro’s R&D philosophy: Build innovative things that work reliably and are easy for the end-user to operate.

“We develop specialized robotic solutions for our customers so they can do what they do best and then simply add our solution on to their existing transportation options,” says Philip Reece.

“InDro looks to make using ground robots easy. Working together we can make the end customer experience easier, more convenient and even fun. Who wouldn’t want their groceries delivered right to their door by a friendly robot?”

Or anything else, for that matter.

 

InDro’s view

 

Robots are already beginning to play a role in the Last Mile solution. This is particularly true in China, where robotic vehicles making deliveries are becoming commonplace in cities like Shenzhen. And they’re already making inroads in North America, with even Amazon running trials.

Like ROLL-E, the Amazon robot has been designed to make Last Mile deliveries more efficient, while using current infrastructure (sidewalks, crosswalks, even paths through parks) without being obtrusive.

Products like ROLL-E will play a significant role in the future both by delivering securely and safely – and helping to ease the burden of that last, critical mile.

If you’re interested in what ROLL-E might do for your company, you can get more information (and possibly even drive it remotely!) by contacting Luke Corbeth here.

InDro Robotics and Area X.O: A perfect match

InDro Robotics and Area X.O: A perfect match

Location, location, location.

The phrase usually applies to real estate investment, but it can also apply to Research and Development. What we mean here is that some locations can be more conducive to R&D work than others. In the case of the InDro Robotics R&D facility located in Ottawa’s technology incubator known as Area X.O – we believe we’ve found the perfect fit.

What is Area X.O?

 

Good question. We’ll let its website provide the answer in this quote:

“Area X.O is the futureplex of innovation and collaboration. Our state-of-the-art facility offers a safe and secure environment to create, test and demonstrate future mobility, autonomy and connected technologies. Any innovation. Any application. Any sector… from transportation and telecom to smart agriculture, defence, aerospace, public safety, and smart cities. Evolving from the Ottawa L5 Connected and Autonomous Vehicle (CAV) Facility, Area X.O is proudly established and led by Invest Ottawa. We passionately pursue our vision: to unleash and realize the potential, power and impact of visionary technologies to improve our world and human lives.”

Given that InDro Robotics specializes in R&D involving drones and Uncrewed Ground Vehicles (UGV) – and in remotely teleoperating both kinds of vehicles – you can see why this is a good fit. We’ve also long had a commitment to positive use-cases, working closely with a number of First Responders across the country and researchers and clients around the world. Area X.O is a perfect place to get this kind of work done. And, as you’ll see in the image below, there’s never a shortage of autonomous vehicles of one kind or another around this place:

Area X.o

A giant laboratory

 

That’s key here. While our office is great (and you’ll see that shortly), it’s the location that counts. Area X.O is a restricted facility covering a huge space: 750 hectares (or about 850 acres), offering a 16-kilometre test track perfect for testing autonomous vehicles and urban mobility. There are even traffic lights for these robots.

When you can open the back door and simply drive your robots outside for testing, that’s a huge advantage. Here’s InDro CEO Philip Reece:

“The access to a site so close to the city, which has cutting-edge connectivity including 5G and microwave communications, test tracks with simulated city infrastructure – not to mention our lab, where we literally roll our latest equipment out of the hangar and launch it into the air or send it off into the smart farm – is perfect for R&D. This allows us to develop and test our leading-edge technology so much faster.”

It’s a point echoed by Arron Griffiths, InDro’s engineering manager.

“AREA X.O is an ideal incubation environment,” he says. “It allows you enough space to both create things in an office and then take them directly outside and test them with zero logistics involved. I’ve worked at business parks and academic facilities, and going from a laboratory to real-world – there’s always a hurdle there, there’s always been a road-blocker. Here, I can take a robot out the backdoor and start testing in seconds. It’s its own little robotic ecosystem a stone’s throw away from the capital, which I’m sure is very intentional.”

 

Ottawa Robotics

More than a test-bed

While the infrastructure is impressive, and testing the latest drone or UGV is literally a short walk away, it takes more than location to build a successful R&D facility. It takes a team. And there’s a striking collection of talent in this growing InDro location, including six engineers, project managers, plus seasoned sales and support professionals. These people collaborate side-by-side. It’s the very definition of synergy.

They didn’t land there by accident. Finding people who were the right fit for an agile workplace was a key consideration in the hiring process.

“We’ve selected people based on culture fit as well as their technical know-how,” explains Griffiths. “We’re guided by the principle of collaboration and coherency in the group. We can’t have stubborn people, we can’t have ‘No’ people, because it really bogs us down in development and collaboration within a team.

“Retention of good talent is ultimately the success of any given company. So I’m trying to build the culture that I want here so that we’re all happy and productive and successful. Because happy people work, and they work their asses off.”

(If you want to see what happy people working look like, check out the photo below. You’ll meet both Luke Corbeth [L] and Anthony Guolla, seen here in the Mobile Command Centre, shortly.)

Mobile Command Center

“We do have an awesome team,” explains Peter King, InDro’s Head of Robotic Solutions. “Company culture is important.”

Peter plays key roles in business development and project management for InDro. In conjunction with Arron, he runs the Ottawa facility – and has an ideal background for the job(s). With an Economics degree, Peter worked for years at drone pioneer Aeryon Labs (now FLIR) as Director of Public Safety. He moved on to work with Uncrewed Ground Vehicles at ClearPath Robotics. Working at InDro has allowed him to maximize on that background.

“It gave me the opportunity to see the complete synergy between drones and ground vehicles,” says Peter. “And InDro became such a great fit because now I can focus on both at the same time.”

As of November of 2021, Peter has been with InDro for one year. Like pretty much everyone at this company, he gets real satisfaction seeing technology developed by the firm.

“We’re a Research & Development organization first; we love to tackle new and existing problems,” he explains. “We also have a solid process to allow clients to jump into the technology without a significant capital expenditure upfront.”

Canada Drones

The R&D mission…

 

That’s one of the key things to know about InDro Robotics: At its core, it’s a Research and Development company. Yes, InDro does offer UAV and UGV services directly to customers, along with high-level training. Yes, the firm has carried out groundbreaking trials such as delivering Automated External Defibrillators or simulated blood products by drone. But there’s a strong emphasis on developing new core technologies either directly for a client, or on identifying ways to do things better. Once those opportunities or technology gaps have been identified, InDro then conceives, develops, tests – and ultimately sells – a solution.

“We may not ever become the company that has the most deployment of robots,” says Peter King, “but we play a big part in expanding the industry as a whole.”

For an example, look no further than InDro’s ROS-IN-A-BOX, a bolt-on system that turns a UGV platform into a fully functioning robot without all the usual hassle. (We won’t get into explaining it here, but do recommend this story.)

 

Canada Robotics

Building from scratch

 

Conceiving a new product or solution is, in some ways, the easy part. It’s one thing to come up with an idea, and quite something else to design, build and test a solution. But this is the kind of challenging work InDro engineers truly love, even though progress is measured in a series of small, incremental steps that ultimately add up to that giant leap.

“Engineers are very goal-oriented,” says Arron Griffiths. “So the micro-achievements keep you going. And actually, the major achievement at the end when we’ve done something – it’s kind of like relief. And that relief then allows us to celebrate.”

We asked Ahmad Tamimi – InDro’s first Area X.O hire – about working as an R&D engineer. Here’s what he said:

“Some of the things we’re building are not just niche – but really new. So we need to build things that have never been made before.”

But how do you get there? How do you go from a concept to a finished product? Very methodically, says Ahmad.

“The first step is to translate the strategic idea. Once you do that, you start decomposing the project – you break down the structures. Let’s say the end goal is XYZ. You take this and translate it into more technical terms. Technical team members will (then) really start to understand the end goal, what’s needed to be build – even the time needed, along with the budget and cost.”

All of those steps are written down in logical order, as kind of a blueprint for proceeding from beginning to end.

(That’s Ahmad, by the way, in the photo below.)

Drone Engineers

Meet the team

 

Though we’ve touched on a few members already, you now have significantly more context around why InDro Robotics has chosen Area X.O, and what the team is up to. So let’s introduce you to everyone who helps make that place hum.

Peter King, Head of Robotic Solutions

You’ll remember Peter – the guy who worked at Aeryon Labs and Clearpath Robotics. He’s passionate about technology, great at doing demos for clients, and firmly believes InDro Robotics is well-poised for the future.

“The industry is finally at the point now where the technology is good enough to start deploying robots in volume, at scale,” he says. “In the past it has struggled with things like low-latency communications, which has been solved with 5G technology. We’ve also seen significant progress in areas like AI and really smart autonomy.”

As the industry moves forward, Peter stresses that robotics can help solve labor issues – not create them.

“We’re not focused on replacing people’s jobs, but we are focused on re-deployment. So getting robots to do the dirty, dangerous, mundane jobs so we can get to where can focus on people doing jobs that are more efficient.”

Peter (along with BC-based CEO Philip Reece), is very much the client-facing side of InDro Robotics. He manages high-level partnerships and also plays a key role in InDro’s strategic growth plan.

Peter King

Peter works closely with another very capable person: Luke Corbeth.

Luke Corbeth, Account Executive

Luke’s university studies were split between finance and digital innovation. That’s a perfect skillset for this job, which involves understanding the needs of business clients – and being up to speed on the pointy edge of technology. (You saw Luke earlier, sitting on the left in that mobile command centre.)

Luke specializes in UAV and UGV solutions that involve infrastructure inspection or delivery.

“At a high level, the R&D team comes up with some sort of product – and often these products are useful across multiple verticals,” he says.

“My role is to identify the most promising verticals and approach them from cradle to implementation. I think we have a unique combination at InDro of technical knowledge, regulatory knowledge and resources. These three things help us stand out, and we can be faster to market with a superior product.”

(If you’re interested in learning more about those products, you can reach Luke here.)

But – and this is the perfect transition to the introduction of our Ottawa engineering staff – it’s the engineers who create those products.

“The heart of InDro Robotics is the engineers. Their goal is to make robots as accessible as possible, and they do it with cutting-edge technology.”

Canada Drones

Arron Griffiths, Engineering Manager

From building robots for nuclear facility inspections in the UK through to bipedal robots, Arron has a wealth of experience designing, building and testing devices meant to solve problems. He also happens to be very good with people – a skill so important to InDro in our highly collaborative Area X.O facility. He quietly mentors younger engineers, encouraging them to pursue innovations they’re passionate about.

And he absolutely thrives in the agile environment.

“I’ve worked at universities and nuclear power stations,” he says. “They all talk the talk and want things to be real-world ready. But they never give you enough space to enable that – you always need a meeting to talk about it, to pack up, to leave. All of that is gone here (at Area X.O). You make your changes to the product quickly and then send it back out.”

Ahmad Tamimi – R&D Engineer

Ahmad was the first engineer at InDro’s Area X.O location, which meant he had the first choice of desks. It also meant, for part of the pandemic, he was the only person in the building.

Robotics Engineer
Area x.o

 

Because he was InDro’s first person on-site, Ahmad also developed a great relationship with the Area X.O managers.

Lately, he’s been kept busy with multiple projects, including working with telecom carrier Ericsson to enable ultra low-latency drone operations using the 5G network. He’s worked on ROS-IN-A-BOX, and – like Griffiths – mentors the “very talented” younger engineers who have recently come on staff.

“It’s so they don’t have to start from zero,” he explains.

Ahmad also has a background in cybersecurity and sees interesting times ahead:

“The gap between the digital and physical worlds is narrowing,” he says. “Drones are just one aspect of a growing Internet of Things universe. So I see real risks in this area – plus tremendous opportunities.”

Austin Greisman – Robotics Engineer

Prior to joining InDro, Austin worked at Ericsson – the cellular provider that is always up to interesting things in its own Skunk Works-type lab. While there, he built an LTE-enabled drone.

If you’re in the industry, you’ll be aware that drones capable of operating over cellular networks can be operated remotely – providing there’s a cellular network at both ends and you have the required regulatory permissions. It’s an area the firm has been innovating in for several years now, so Austin was already coming from a place that would be a good fit. What we didn’t know when he was hired, was how incredibly eloquent he could be when describing his passion for technology. Just have a listen to why he’s enjoyed being involved with the ROS-IN-A-BOX project:

“I like it because I love robots. It’s the beautiful harmony between hardware and software.

“It’s the beginning parts of a system that can be truly useful for a customer, where they can plop it onto a system and make it a robot that’s smart.”

Austin also believes the world is on the cusp of exponential growth of the adoption of robotics. He believes companies like InDro, by making robots more accessible to non-technical users, will play a significant role.

“It’s limited right now by barrier to entry. So by moving that barrier, I think there will be a massive explosion (of adoption),” he says.

Robotics Engineer

Ella Hayashi – Junior Engineer (Software)

As a student, Ella used to occasionally offer her expertise at an Ericsson project known as “The Garage.” Basically, the ‘garage’ was a spot within Ericsson where the company offered funding to internal startups. Ella got involved.

It was while helping out in The Garage that she became really interested in the Robot Operating System software, known as ROS (and half the equation in our ROS-IN-A-BOX).

With a BSc in Computer Science, Ella is working more on the software side of things. She started in October of 2021 and already is currently working on product documentation so that clients can fully understand and exploit InDro products. She’s also involved with preparing internal tutorials on Gazebo – powerful simulation software for robot building and testing – and the Robot Operating System (ROS) software.

I like that my work allows me to learn the really cool and interesting stuff, but also my work helps other people learn as well, so it’s a great position to be in!” she says.

Ella adds one more thing:

“I love working here.”

Robotics Engineer

Kaiwen Xu – Systems Engineer

InDro’s most recent Area X.O hire (and there have been many this year), is Kaiwen Xu. He comes to us after a six-year stint with MicroPilot, a leading manufacturer of autopilot systems – both hardware and software. Kaiwen was involved with programming control systems for all configurations of UAVs, including standard multi-rotor designs, fixed-wing aircraft, fixed-wing VTOLs and even helicopter-style drones.

Already, Kaiwen has seen the tremendous advantages offered by the Area X.O location.

It’s the perfect place for drone and ground vehicle development and testing,” he says.

“Most drone companies I’ve dealt with previously had to drive a long way outside the city to do a flight test. Here at Area X.O, you can take off anytime you want, and you don’t have to worry about forgetting a battery or screwdriver.” (Anyone who’s worked at a drone startup will know exactly what Kaiwen is talking about!)

Like others here, he’s fascinated by the daily intersection between hardware and software.

Robotics is a fun industry. You write some code and flash it to the circuit board – and the robot will work as you asked it to do.”

Yes, he says, sometimes there are bugs – which can lead to frustrating hunts through endless lines of code to identify and mitigate the issue. But when that process ends with success (as it inevitably does), Kaiwen says there’s a real feeling of satisfaction.

Canada Robotics

Anthony Guolla – R&D Sales/Engineer

Anthony is a rare breed: He’s both an engineer and a person on the sales side of things. We’ve saved Anthony for last because his position is both unique – and also reflects the importance InDro places on understanding its clients.

“While Luke is more focused on robots doing things, my sales side would be to deal with people building robots, rather than buying what those robots can do.”

Cool. And because he’s an engineer, he can hop in when the rest of the engineering team needs a hand. Plus, he can speak with other engineers from the client side on the same level.

“There’s a certain engineering framework or methodology, so I can tap into how they’re thinking about their product and get a sense of what they’re looking for and what they want.”

 

Robotics Engineers

Of course, part of his job is to help potential clients understand the capabilities of the AgileX UGVs – InDro’s platform of choice for ground robotics.

“They’re very powerful, great pieces of hardware,” he says. “It’s exciting to work with them. I try, as much as possible, to get clients to do a hands-on demo. Once they have their hands on the joystick, they love it.”

Speaking of that, Anthony here echoes Ella.

“I love my job. My job’s great.”

And, as engineering lead Arron Griffiths observed earlier: Happy people work hard.

And these people do. Every single one of them.